At Marine Placement Consultancy, we are committed to ensuring that your documents are delivered to you in a timely and secure manner. This policy outlines our procedures for the shipping and delivery of application forms and joining letters.

1. Processing Time:

• Once your payment is confirmed and all required information is received, we will process your application within 3-5 business days.
• For joining letters, the processing time is 2-4 business days from the date of issuance.

2. Shipping Methods:

• We use reliable courier services to ship application forms and joining letters. Our preferred shipping partners are Indian Speed Post, which ensure safe and timely delivery.
• Shipping options include standard delivery and express delivery. The available options will be provided during the checkout process.

3. Shipping Charges:

• Shipping charges are calculated based on the destination and the weight of the package. The charges will be displayed at the time of checkout.
• For standard delivery, the charges varies from ₹50-150 depending on the location.
• For express delivery, the charges are ₹300.

4. Delivery Time:

• Standard delivery typically takes 7-10 business days, depending on the destination.
• Express delivery usually takes 3-5 business days.
• Please note that delivery times may vary due to factors beyond our control, such as customs delays or local postal service disruptions.

5. Tracking Information:

• Once your package is shipped, you will receive an email with the tracking number and a link to track your shipment.
• You can use this tracking number to monitor the status of your delivery on the courier service’s website.

6. Delivery Address:

• It is essential to provide an accurate and complete delivery address to ensure timely delivery.
• We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

7. Delivery Issues:

• If you do not receive your package within the estimated delivery time, please contact our customer service team at support@marineplacement.com We will work with the courier service to resolve the issue.
• In the rare event that your package is lost or damaged during shipping, please notify us immediately. We will take the necessary steps to investigate and, if applicable, send a replacement.

8. Returns and Exchanges:

• Please note that application forms and joining letters are non-returnable and non-exchangeable. Ensure all information is correct before submitting your order.

Contact Us: If you have any questions or need further assistance, please contact our customer service team at:

Marine Placement Consultancy

+919460327805
support@marineplacement.com

Thank you for choosing Marine Placement Consultancy. We are dedicated to providing you with excellent service and support.